Assistant Executive Housekeeper
Hampton Inn & Suites Longview North
3044 Eastman Road
Longview,
TX
75605
Opportunity: Assistant Executive Housekeeper
Perform functions related to ensuring the housekeeping department operates according to brand/hotel and sustainability standards to ensure a high level of guest satisfaction.
Potential Career Path
Executive Housekeeper – Assistant General Manager – General Manager
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
- Answer inquiries pertaining to hotel policies and service and resolve guests’ complaints and concerns.
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
- Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
- Take inventory and submit periodic inventory orders to insure supplies are purchased timely.
- Prepare required paperwork pertaining to departmental functions.
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
- Develop and implement policies and procedures for the operation of the department or the hotel.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits; follow MSDS and OSHA standards; wear
protective safety equipment and participate in safety committees as directed.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Two years previous housekeeping supervisor experience required.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Hampton Inn & Suites Longview North
At A Glance
The Hampton Inn & Suites Longview North hotel is located near I-20 in the northern area of town, less than three miles from the Gregg County Airport and within walking distance of numerous Longview attractions, shopping and entertainment venues. This comfortable hotel in Longview is situated 60 miles west of Shreveport, Louisiana and 130 miles east of Dallas, Texas, making it the ideal location to stop over and enjoy some relaxation or the numerous attractions in the hub of Texas Lake Country.
Whether you’re planning a family reunion, wedding, business meeting or celebration, choose modern surroundings with a variety of amenities that gives planners more value. With indoor or outdoor event spaces, spacious meeting rooms, amenity-filled guest rooms and suites with unexpected extras, our hotel offers everything needed and more at the Hampton Inn & Suites Longview-North hotel.
Guests can keep up with their fitness regimen in the fully equipped fitness center featuring cardio machines and weights. Each morning we offer Hampton’s free hot breakfast, featuring our signature waffles cooked to taste. If in a rush, guests can pick up a Hampton On the Run® Breakfast Bag, a perfect meal for those on the go, available from Monday through Friday.
