Surveillance Technician

Description

• Network and server security, administration, and troubleshooting (including backup, security management, user account management, e-mail system, web server, Internet access, office systems, and applications support)
• Supports/monitors/maintains servers, networks and desktop hardware, software, and applications
• Supports/monitors/maintains CCTV equipment
• Supports/monitors/maintains digital video recording system
• Installs of surveillance equipment indoors and outdoors
• Keeps accurate records of all equipment, operations and activities
• Become familiar with equipment and operations
• Interfaces with all departments with reference to both hardware and software issues
• Performs preventive maintenance to equipment
• Other duties & responsibilities as assigned 

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Associates’ Degree in related field– preferred
• Four (4) years of directly related experience in security as a security officer or correctional officer, surveillance as a surveillance agent, in a gaming operations environment or as a field technician in a related high technology field- required
• One (1) experience as a systems technician working hands-on in a wide area networking environment with knowledge and understanding of multiple platforms- required
• Must be strongly self-motivated
• Must be able to be on-call when not at work
• Self-starter with a strong sense of urgency in tackling challenges
• High level of professionalism
• Ability to work calmly in difficult, high-pressure and high-stress situations
• Strong interpersonal, written, and oral communication skills
• Highly motivated and directed; Keen attention to detail; Proven analytical and problem solving abilities
• Must be able to stand and/or walk for entire shift; use hands and fingers to feel objects or tools; balance, stoop, kneel, crouch, and crawl for extended periods of time; able to lift and carry up to fifty (50) pounds; ability to work at heights up to approximately thirty (30) feet
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Must have and maintain valid state-issued operator driver’s license
• Willing to work odd and irregular hours including night and weekend schedules
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position