Valet Parking Attendant

Description

Hourly Rate: $14.00 (tips additional)

Hilton Waikoloa Village is Hawaii Island's only 62-acre property with 3 one of a kind outdoor swimming pools and 4-acres of protected lagoon. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE!

Join Hilton and experience a wonderful career with the #1 World's BEST WORKPLACE!

Classification: Full Time

Shift: Various (AM/PM/Overnight). Must have ability to provide 5 days scheduling availability (weekends/holidays included).

What will I be doing?

A Valet Parking Attendant with Hilton Hotels and Resorts is responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage.
• Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket. Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed.
• Greets and thanks guests in proper English, using a clear, pleasant voice. Responds to inquiries with accurate information regarding directions to local attractions, car rentals, meeting rooms, etc., according to individual needs. Assists guests with taxi services, wheelchair requests, parking options, etc.
• Promptly answers Valet phone using positive and clear English communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services. Responds accurately to general inquiries regarding hotel services and attractions.
• Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claim checks and tagging bags as needed. Assists guests with check-in procedures.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Health insurance 
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program 
• Best-in-Class Paid Time Off (PTO)  
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.