12-14 Walnut Road
Durban,
Kwazulu Natal
4001
South Africa
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Situated only yards from Durban International Convention Center and half a mile from the beach, the Hilton Durban hotel puts you in easy reach of downtown Durban’s business district. Combining elegant modern comfort with warm professional service and excellent leisure facilities this hotel lets you make the most of your time in the city.
Stay connected with WiFi internet access or stay productive in the business center. Your guest room offers a spacious and contemporary setting where you can relax or get some work done. Check in to an Executive Room or Suite and enjoy complimentary breakfast and refreshments in the Executive Lounge. Unwind by the pool and soak up the sun or head to the fully equipped fitness center for a workout. Refuel with a meal in the Rainbow Terrace restaurant or catch-up with friends over a drink in Rivets Bar.
Highlights