P.O. Box 115143
Sheikh Zayed Road
Dubai
United Arab Emirates
A Director of Front Office for Conrad Dubai is responsible for overseeing and managing the daily operations of the Front Office department, ensuring the guests have a pleasant and seamless experience during their stay by providing exceptional customer service and managing the activities of the Front Office team.
What will you be doing?
As Director of Front Office is responsible for managing the day-to-day operations of the Front Office department, which includes overseeing the Front Desk, Concierge, Guest Relations, Executive Lounge and Conrad Services. The Director of Front Office is also responsible for ensuring the training and development of the team members, and monitoring performance to ensure that standards are being met in addition to ensuring below tasks are met at the highest standards:
What are we looking for?
A Director of Front Office for Conrad Dubai is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Conrad Hotels & Resorts?
Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!
We're across the street from the World Trade Centre and a metro stop with links to Burj Khalifa, Museum of the Future, and Dubai Frame. Our rooms and suites offer panoramic views of the Arabian Gulf and Dubai skyline. Enjoy our urban pool oasis, spa, and fitness centre, plus six restaurants and bars.
Take in views of Dubai and get comfortable with plush bedding, a spacious soaking tub, and elegant finishes.
Local flavours, fresh cocktails, live entertainment — everything you crave is right here. Discover six restaurants and bars with traditional dishes, contemporary twists, and more.
Find a sparkling outdoor pool, lush gardens, and cocoon beds at Bliss 6 Urban Oasis — our tranquil escape in the bustling city of Dubai.
Discover an authentic Turkish hammam, a thermal lounge, and indoor pools at our hotel’s full-service spa.