Lodging Supervisor

The Opportunity 

Delaware North Parks and Resorts is hiring seasonal Camp Supervisors to join our team at our Cedar Grove Lodge in Kings Canyon National Park, California. The Camp Supervisor works closely with the Operations Manager to ensure effective overall operations of the Front Desk, Housekeeping, Retail Store, and Food & Beverage outlets. The Camp Supervisor is responsible for daily operations including; inventory, ordering supplies, ensuring Guest Service standards are met, and maximizing profitability.

The Cedar Grove Lodge is a rustic 21-room hotel nestled in the heart of Kings Canyon National Park on the banks of the Kings River. This is a remote location with the nearest city being 1 hour and a half outside the Park. On-site housing with WiFi is offered.

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$22.00 - $22.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in Kings Canyon National Park

Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California's Kings Canyon National Park! Each day inspires in special places like this.

• Low-cost shared dormitory housing available for $50/ week including utilities and wi-fi
• Housing includes free on-site laundry and communal area for cooking
• Live amongst the giant sequoias and the Sierra Nevada bighorn sheep
• Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!

Benefits at Kings Canyon

• Weekly pay
• Free shift meal daily 
• Employee discounts - 20% off food and beverage, 40% off retail
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

Responsibilities 

• Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
• Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
• Implement policies, procedures, and service standards in conjunction with management
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
• Handle cash; maintain records pertaining to inventory, team, orders, and supplies

Qualifications 

• At least three years of experience in hospitality, front desk experience is preferred
• Prior supervisory experience preferred
• Computer literate in MS Office programs; some experience with property management systems preferred
• Must be fluent in English language both spoken and written
• No college degree required

Shift Details 

Day shiftEvening shiftSplit shiftHolidaysMonday to FridayWeekends8 hour shiftOvertime as needed

Who We Are 

Kings Canyon National Park offers some of the most spectacular hiking, backpacking, and photographic opportunities in the United States. We have a variety of on-site housing and RV Sites available for our team members. We also offer associate discounts on food, beverage, and retail.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.