Doorperson / Front Door Coordinator
Sofitel Philadelphia at Rittenhouse Square
120 South 17th Street
Philadelphia,
PA
19103
You only get one chance to make a first impression!
From a very warm welcome to a fond and memorable farewell, as a Doorperson, you will take care of our guests, ensuring a lasting impression for them during their stay with us!
Doorperson/Front Door Coordinator
What’s in it for you:
- Unlimited career development opportunities, both nationally and internationally. The sky is your limit!
- Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing:
- Welcome all guests into our luxury environment while completing the Sofitel luxury standards to ensure both warm welcome and fond farewell are memorable to all our guests.
- Handling all Guest Service inquiries including In-house guest requests.
- Assisting with luggage or any special requests for our arriving and departing guests while providing exceptional service.
- Assisting with information on our ALL Accor frequent guest program and directing the guests to enroll with the Guest Service agents.
- Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay.
- Delivering luxury service that is efficient, empowered and cordial.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Your experience and skills include:
- Previous Hotel experience in a luxury environment or comparable hotel.
- Must have experience working with guests and customers and be a Service focused personality.
- Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service.
- Minimum 1-year experience in similar position in a luxury setting or hotel school degree.
- Must be flexible with days and hours.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Sofitel Philadelphia at Rittenhouse Square
Sofitel Philadelphia blends French elegance with American style providing a refined environment for upscale business and leisure travel in the city center just minutes from historic attractions.
This sophisticated downtown hotel is conveniently situated near the Kimmel Center and Rodin Museum. Delight in the architectural highlights of the hotel, such as a geometric lobby floor design inspired by Shaker quilts and crafted from seven types of stone. Then explore art and culture nearby at impressive exhibits including The Barnes Foundation's world-class art collection. Guests of our pet friendly hotel will appreciate our stylish accommodations.Select from 306 elegant rooms on 14 floors including 67 luxurious suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed.
Discover fine dining with the delicious cuisine of Liberte Urban Chic Lounge, a stylish restaurant and bar that brings back a bygone era with contemporary French-inspired food served in one of the city's loveliest settings.
