Director of Banquets
Opportunity: Director of Banquets
Manage banquet department operations of property with 500+ rooms in accordance with established guest service and sustainability standards.
Potential Career Path
Director of Food and Beverage
Essential Job Functions
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
- Work closely with the catering department to address service deliver or communication gaps.
- Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
- Oversee serving staff to ensure that all federal, state, local, and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
- Ensure that Hersha’s cash handling policies and procedures are followed by all banquet staff in cash handling positions.
- Abide by all Hersha accounting policies and practices to ensure SOX compliance.
- Enter billing information into point of sale system in order to generate a final guest check.
- Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
- Set and maintain service standards through continued training of core staff utilizing in service meetings.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Bachelor’s Degree preferred.
- 3 to 5 years Banquet experience required.
Work Environment and Context
- Work schedule varies and may include working on holidays, alternate shifts and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Sea Crest Beach Hotel
A New Wave Is On The Horizon
Experience Our Refreshed Resort
Welcome to the Sea Crest Beach Hotel, a charming waterfront resort that sets the stage for relaxation, romantic escapes, family traditions, and memorable events. The Upper Cape's only beachfront resort, Sea Crest sits on the sands of Old Silver Beach in North Falmouth.
Experience our refreshed resort inspired by our stunning natural surroundings. From the use of natural light and soft tones to natural textures and a clean aesthetic, our new look evokes the breeziness of the beach.
The result is a space that is chic and contemporary yet warm and welcoming. A coastal-style retreat that creates the perfect refuge, where all your worries disappear. Guests will be immersed in a balanced, harmonious space where the line between indoors and outdoors becomes one.
This is a place to savor with friends, family, and loved ones — a place that will call you back year after year. Explore everything our property has to offer and start planning your stay.
Exchange Vows And Celebrate Your Special Day, The Cape Way
The white sands of Sea Crest Beach Hotel provide the ideal wedding venue for your biggest moment. This is the Cape Cod wedding experience you've been dreaming of. Our experienced team will work hand-in-hand with you to bring the vision you have for your wedding to life.
Great Dining Is About More Than Delicious Menu Choices.
At Sea Crest, it’s enjoying fantastic meals in settings that match your lifestyle, mood, or activity. Feel like a formal table? Intimate dining? A waterfront or poolside view? Eating on the go? We let you choose. From Red’s Restaurant to grabbing food from our takeout window, we bet one bite is all it takes to savor the cuisine Cape Cod talks about.
