The Guest Area Attendant is responsible for ensuring that all guest areas are clean, tidy, and well-maintained. This includes lobbies, hallways, elevators, and other public areas. The Guest Area Attendant must be friendly, courteous, and professional at all times, and must be able to work independently as well as part of a team.
Job Description
The Director of Sales is responsible for the daily sales efforts as well as for the overall positioning of the hotel, brand communication and the development of customers for the property including, rooms, dining outlets, and events. In addition, they are responsible for rental revenue, yield strategies, implementation, market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include pricing, status, direct sales, market mix, marketing, and public relations. Must have a dynamic leadership style, possess excellent communication and decision-making skills and an astute business acumen.
Job Responsibilities
Prepares Sales Reports and Annual Sales & Marketing Plan
Creates effective Sales Programs that will increase awareness and positive perception of the Hotel, its activities, culinary services, and personnel
Ability to access, understand and accurately input information using a moderately complex computer system
Assist General Manager in preparation of the marketing, advertising, sales plans, programs and annual budget; manages within approved plans and budgets
Develop rates, group sales deployment strategies through review of competitive data, demand analysis and mix management
Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations
Ability to stand and move throughout the hotel property and continuously perform essential job functions
Develop awareness and reputation of the hotel and the brand in the local community
Direct and manage all group, transient, and banquet sales activities to maximize revenue for the hotel
Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required
Perform other duties as assigned
Job Qualifications
Previous Director of Sales experience preferred
Previous Hotel Sales experience required
Knowledge of travel industry, current market trends and economic factors
Extensive skill in development and delivery of sales presentations
Proven track record in prospecting for new business and savvy at closing the deal
Must be able to make quick decisions and work in a hectic and diverse work environment
Strong ability to prioritize, organize, and manage competing priorities
Possess well-developed leadership and problem-solving skills
Must be able to build and maintain business relationships
Excellent/Above-average reading, writing, and oral proficiency in the English language required.
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