Jobs at Holiday Inn Chicago North Evanston

• Guest Service Agent (Guest Services)

  Now Hiring: Guest Service Agent! Do you have exceptional guest service skills and a friendly, can-do attitude? We’re looking for enthusiastic individuals with open availability to join our team! If you're passionate about hospitality and ready to make a great first impression every time, we want to

  Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

• Apprentice Engineer (Engineering/Maintenance)

  Job Title: Apprentice Engineer Status: Non-Exempt Job Summary   Participates and implements maintenance programs aimed at maintaining a zero-defect environment for guests. Inspects, maintains, and repairs all mechanical, electrical, and other equipment used by the guests or affecting the quality of their experience while visiting the property. Essential Duties And Responsibilities Create a safe, attractive and functioning environment for guests and associates by ensuring the hotel is maintained in accordance with safety standards. Complete hotel room and building repairs such as replacing ceiling tiles, filters, light bulbs, patching vinyl, and painting; performs repairs on toilets, sinks, laundry facilities, kitchen and other hotel property. Participate in plans for completing routine and preventative maintenance and renovations to ensure that building systems operate efficiently; coordinates work with hotel department managers. Maintain safety and cleanliness of the exterior of the hotel, grounds, pool and exercise room. Record type and cost of maintenance or repair work and adhere to budget standards set for the hotel per Chief Engineer Ensure hotel adheres to all regulatory and safety standards by meeting with government and insurance inspectors and taking corrective action as needed. Keep all mechanical and electrical up to date. Respond to house calls immediately. Escalate requests that cannot be fixed immediately. Performs other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience High school diploma or equivalent. Minimum of three years of hotel or apartment experience. Knowledge of basic electrical and plumbing maintenance. Experience with general maintenance tools. troubleshooting ability with skills in painting, HVAC, and carpentry. HVAC certification preferred. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form. Other Ability to work a flexible schedule, including nights, weekends and holidays. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may be exposed to extreme temperatures and toxic cleaning chemicals. The noise level in the work environment is usually moderate. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 75 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is frequently required to use hands to finger, handle, or feel; and reach with hands and arms.  The employee is frequently required to push, pull, bend, stoop, and reach upward.  The employee is required to use close vision, distance vision and peripheral vision.

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