Plan and co-ordinate activities of housekeeping supervisors and crews, Ensure that safety standards and departmental policies are met, Maintain financial records, Co-ordinate maintenance and repair services, Co-ordinate in-house laundry services, Schedule and assign duties of housekeeping staff, Ensure that local health and sanitation regulations are carried out, Respond to complaints of guests
Supervise and co-ordinate activities of workers, Inspect sites or facilities to ensure safety and cleanliness standards, Recommend or arrange for additional maintenance services, Assist cleaners in performing duties, Establish work schedules
Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide general information about points of interest in the area, Balance cash and complete balance sheets, cash reports and related forms, Clerical duties (i.e. faxing, filing, photocopying), Perform light housekeeping and cleaning duties, Answer telephone and relay telephone calls and messages, Provide information on hotel facilities and services, Process guests' departures, calculate charges and receive payments, Provide customer service
Sweep, mop, wash and polish floors, Dust furniture, Vacuum carpeting, area rugs, draperies and upholstered furniture, Make beds and change sheets, Distribute clean towels and toiletries, Stock linen closet, Clean, disinfect and polish kitchen and bathroom fixtures and appliances, Clean and disinfect elevators, Attend to guests' requests for extra supplies or other items, Wash windows, walls and ceilings