Jobs at Crowne Plaza Crystal City - Washington, D.C.

• Starbucks Barista (Food & Beverage)

  B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!  POSITION PURPOSE This position is responsible for preparing and serving food and beverages to Starbucks guests in a friendly, courteous, and professional manner.  Adheres to all health regulations and laws.  Ensures exceptional guest service and creates an inviting atmosphere.  Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.   B. F. SAUL COMPANY HOSPITALITY GROUP’S CORE VALUES Our Big 3 highlights the most important standards that we strive to achieve.  1.      Happy, professional team members who demonstrate aggressive friendliness. 2.      A clean, crisp, safe property where everything works. 3.      Guests and team members receive all that they expect . . . plus a little bit more. Each team member is empowered to satisfy guests, ensuring their willingness to return. As a team member, your support of Our Big 3 and the “10 Steps of Living Our Big 3” is critical to your own success as well as that of the Hotel.  10 STEPS TO LIVING OUR BIG 3 Happy, professional team members who demonstrate aggressive friendliness. 1.       Know our hotel 2.       Present a polished image 3.       Smile and practice the 10-5 rule 4.       Cleanliness is everyone’s job 5. A clean, crisp, safe property where everything works. 6.       Details make the difference 7.       Safety is no accident 8. Guests and team members receive all that they expect . . . 9.       Consistently provide service excellence 10.    Follow up and follow through  Find a way to say “yes” . . . Plus, a little bit more Create a “wow” POSITION COMPETENCIES Customer focus Communication Decision quality Handles pressure well Self/workload management Adaptability Teamwork Problem solving Attention to detail Priority Setting

• Front Desk Supervisor (Guest Services)

  B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!  This position is responsible for ensuring outstanding guest service and effective operations of the front desk.  Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results.

• Area Catering Sales Manager (Sales & Marketing)

  B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!  Are you looking for a great place to work?  As our new Area Catering Sales Manager for Crowne Plaza Crystal City and Holiday Inn National Airport hotels, you will be responsible for selling the total hotel with emphasis on all public areas in support of the hotels rooms and catering merchandising efforts.  Focus on championing customer and owner objectives in support of  Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance.  This position requires active participation in the direct sales effort and is responsible for activities and procedure.  This is a position requiring direct customer focus and ability to sell our products and services to a wide range of market segments.  This position is also responsible for generating new business and maintaining existing client/corporate accounts.  B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.

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