Jobs at Best Western Downers Grove

• Guest Service Agent / Night Auditor (Guest Services)

  Position is a combination of overnight shifts for Night Audit and swing shifts for Guest Service Agent.  The Night Auditor responsibilities include audits, balances, and reports on the various areas of the hotel (e.g., rooms, front desk, group reservations, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day.  The Guest Service Agent responsibilities include representing the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

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