November 24, 2024
7501 Wisconsin Avenue
Suite 1500
Bethesda,
MD
20814
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. “People will forget what you said, forget what you did, but people will never forget how you made them feel.” (Maya Angelou) At The Hay-Adams, we embrace this truth. We celebrate the way each of our staff members uniquely give of themselves, not only so that our guests may feel inexorably welcome and looked after, but also because we treat one another like family. Located in one of downtown Washington, DC’s most extraordinary locations, The Hay-Adams is a fiercely independent hotel with strong traditions. Amidst the foundations of excellence that shape our standards for how thoroughly, thoughtfully, and kindly we treat our guests, runs a thread of passion for personal growth, camaraderie, joy, and pride in our work. We invite you to join us in making people feel how much you believe in what you do, and in what we do together at The Hay-Adams. The role We are looking for a Director of Revenue Management who will play a pivotal role in managing the hotel's revenue. You are responsible for the management and direction of the hotel’s total room revenue while managing sales activities related to maximizing transient revenue. Education and Experience Four-year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience. What you’ll gain Your potential to represent the best of hospitality is limitless. We offer attractive compensation with excellent benefits: · first-rate medical, dental, life and vision insurance · generous 401K with a 3-to-1 match · free parking and dry cleaning · free meal in the employee cafeteria Find out more We encourage you to get to know us a little better, virtually, via Instagram, Twitter, and Facebook. #hospitalityjobs #hoteljobs #luxuryjobs #thehayadams
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! We are currently recruiting for a phenomenal Full Time Banquet Server for the Courtyard by Marriott Tysons McLean. This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. Ensures exceptional guest service and creates an inviting atmosphere. Follows B.F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction. B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows Best Western's high standards of quality to ensure guest satisfaction.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results. This position will be scheduled to work 7am - 3pm shifts with varying days off.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Are you looking for a great place to work? As our new Front Office Manager, working with Loudoun County's largest hospitality owner and operator, you will have complete responsibility for ensuring outstanding guest service and effective operations of the front desk at the Full-Service Holiday Inn Washington Dulles Airport hotel. You will use leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results. **Schedule based on business needs** B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Are you looking for a great place to work? We’re seeking an outstanding individual to be our new Guest Service Manager for our Full-Service Holiday Inn Washington Dulles Airport hotel. As our new Guest Service Manager, working with Loudoun County's largest hospitality owner and operator, you will have complete responsibility for ensuring dynamic guest service and effective operations of the front desk. You will use leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results. **Schedule based on business needs** B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for maximize total sales and revenue penetration, RevPar index growth, meet and exceed individual and team goals as it relates to budget through proper management of inventories through proper entering of group blocks and managing cutoff dates. This position works a varying schedule of day and evening shifts, with varying days off. Some weekend and holiday shifts may be required.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry machinery to B.F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows B.F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. This posting is for the Evening Shift. The required hours for this position are 4pm - 10pm with varying days off.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible to supervise, train and inspect the performance of assigned Room Attendants, Housepersons', and Lobby Attendants, ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations. Responsibilities: Guest Service: Accountable for guest satisfaction by leading the housekeeping team; assigning, inspecting, recording housekeeping actions in all areas of the hotel. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Achieves goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction. Safety/Risk Management: Conducts routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Keep all information up to date in Material Safety Data Sheets to ensure proper procedures when using chemicals. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Associate Management and Development: Responsible for directing staff performance; take appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Assist with coaching, and development of all team members. Assist with required training for department team members and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Promotes collaboration and positive, professional work environment. Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Uses expertise to advise and implement changes to housekeeping operations as needed Assist with housekeeping/laundry initiatives and meeting productivity standards at the hotel level. Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for cleaning guestrooms and public areas in the evening to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows Holiday Inn's high standards of quality to ensure guest satisfaction. The schedule for this position is 3pm - 10:30pm with varying days off, based on hotel occupancy.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! We are currently recruiting for a phenomenal leader to become our Human Resources Manager. This position will have human resources responsibility and oversight for 8 hotels in the Dulles region, reporting to the Area Director of Human Resources. The ideal candidate will possess an unmatched dedication to making a difference for our team members. Develop strategies to attract top talent that will exceed our guest expectation and benefit B. F. Saul Company Hospitality Group One Team philosophy. In addition, encompass the ability to bring to life the company’s mission statement and core values which will further support brand and company initiatives and provide strong guidance to our valued internal guest. If you enjoy being an integral member of a cohesive team, this opportunity was created with you in mind. As the Human Resources Manager, you will be responsible for completing the following responsibilities while displaying a high degree of business acumen, analytical capability and an ability to adapt to continuous change. This position is responsible for overseeing the human resource function for 1 full service and 7 select service properties . Provides a wide variety of HR generalist services. Candidates who are bilingual in Spanish preferred
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for supporting the hotel's rooms and catering sales efforts. Focus on championing customer and owner objectives in support of Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance. This position requires support of the direct sales effort. This is a position requiring direct customer focus and ability to support the selling of our products and services to a wide range of market segments. This position is also responsible for supporting client/corporate accounts.
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Are you looking for a great place to work? Our sales team is looking for star Area Sales Manager. This exciting role with great opportunities for career growth is responsible for supporting the hotels’ rooms and catering sales efforts of the area hotels supporting multiple brands working with Loudoun County's largest owner and operator. Focus on championing customer and owner objectives in support of Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance. This position is responsible for selling the area hotels with emphasis on all public areas in support of the hotels’ rooms and catering merchandising efforts. Focus on championing customer and owner objectives in support of Our Quality Pledge and Standards of Service. The hotel's and the company's Mission Statement is of paramount importance. This position requires active participation in the direct sales effort. This is a position requiring direct customer focus and ability to sell our products and services to a wide range of market segments. This position is also responsible for generating new business and maintaining existing client/corporate accounts. B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. It is the mission and intent of this position that the incumbent will take full responsibility for his/her job in accordance with business requirement at Hay-Adams and the Stewarding Department expectation. Assists in the overall responsibility to maintain a hygienically clean, sanitize kitchen in order to comply with local health department laws. Assists in performing daily tasks such as working the dishwasher, empty trash cans, mopping kitchen floors, and replenish all equipment for kitchen and all outlets with their necessary of silver, glass and china. Essential Duties and Responsibilities: Prepare the dish washer area; arrange the plate’s dollies, glass rack and silver. Prepare the dish machine with the appropriate chemicals. Prepare the pot washer station with appropriate chemicals. Operating the dish machine according to the standard. Wash all china/glass/silver for all outlets. All china/glass/silver need to be separate / clean and stored at their respective place (as soon as possible). Wash all pots and pans for all outlets. Ensure that refrigerators, bars and service bars are properly cleaned. Check sanitizer. Check the dish washer temperature. Ensure to use chemicals for the right purpose. Check and provide the cleaning supplies for all station. Keep all kitchen area clean. Provide support and assistance through out all kitchen areas. Empty trash in and around the kitchen and to sanitize all trash cans. Provide all the necessary equipment to banquet kitchen, Re-stock line, and garde manger and pastry shop. De-lime the dish machine with lime away chemical( when possible) Sanitize the dish room station including clean wall tiles base board Follow the kitchen cleaning schedules. Involve to clean wall tiles/baseboard and all kitchen coolers (when possible). Keep all fire exits clear of equipment. Keep the area of work clean and organized all the time. Be part a team for recycling Keep the dumpster clear and clean. Prepare the banquet area for cleaning the event. Assist and help to plate up as necessary. Take ownership for any problem regarding to the stewards. Report of any maintenance issue to the supervisor. Do any other duty required by the supervisor. Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School diploma or equivalent vocational training certificate; Sanitation and Hygiene Certificate (Preferably) Experience: Should have a minimum of 1-2 Years of experience as Steward in Four (4) star hotel or restaurant. Basic Expectations: Demonstrates knowledge of job functions with attention to details, speedy and accuracy. Supervisory Responsibilities: This position has no supervisory responsibilities. Language Skills: Ability to read and write English, Ability to communicate in English with guests, co-workers and management to their understanding. Ability to communicate in a second language is a plus. Mathematical Skills: Ability to compute basic mathematical calculation. Reasoning Ability: Ability to deal with problems involving a few concrete variables in standardized situations. Ability to perform job functions with minimal supervision. Ability to work cohesively with co-workers as part of a team. Ability to work well under pressure, remain calm and resolve problems using good judgment. Physical Ability: Sitting, standing/walking, lift and or move up to 20-30 pounds, lift and move up to 50 lbs occasionally Sitting: 1/2 hours per day. Standing/walking/talking: 6/7 hours per day, Stair climbing occasionally, Squatting/kneeling: occasionally, Finger movements: continuous, the use of hands, elbows, feet and knees. Sight for using computer and doing paper work. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. It is the mission and intent of this position that the incumbent will take full responsibility for the stewarding department operation, providing functional assistance and direction, and coordinates functions and activities with other Food & Beverage department heads, in absence of the Executive Steward. Essential Duties and Responsibilities: Provide supervisory guidance and support to all colleagues in the Stewarding Department. Follow the standard and procedure for the department. Follow the goals and mission for the stewarding department and take ownership of any issues regarding to stewarding. Provide support for the employees in any problem or situation. Supervise and follow the colleague’s schedule. Involve prepare weekly schedules for staff. Set example for all colleagues to emulate by complying with all hotel policies and procedures. Attends all scheduled and mandatory meeting. Help to do inventory of china, glasses, silverware and hollowware from the outlets and main storage. Provide enough equipment (china, glass, silver) to the outlets and banquet for their operation. Inventory and control of chemical supplies. Maintain a good working relationship with other departments. Establish good communication and relationships with the colleagues. Supervise and revise all steward work station, storage, they must be clean and organize at all time. Supervise and check at the end of the any function that the equipment clear clean and stored. Supervise and follow the cleaning schedule for kitchen, pastry, garde manger, banquets, cafeteria, and coolers. Assist and provide equipment for banquets function and set-up. Assist and help banquet kitchen plate up. Walk-through with night cleaner by weekly to ensure cleanest of kitchen area and recommendation. Pay attention and listen to any comments, opinions or problems from the stewarding employees. Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School diploma or equivalent vocational training certificate, Knowledge of specific hospitality application is desirable. License/Certification: Sanitation and Hygiene Certificate is desirable. Experience: Should have a minimum of 1-2 Years of experience as Supervisor in Hotels with similar Style and Standards Basic Expectations: Demonstrates knowledge of all Stewarding operations. Be able to plan and prepare for restaurant, Banquet, bar and room service operations. Be able to prepare and also train Stewarding staff of such basic items like preparation, Cleaning and sanitation back of the house area. Supervisory Responsibilities: Responsible for managing the Stewarding /Kitchen environment includes Stewards. Assist in training, planning, directing work; addressing complaints and resolving problems, and promoting department Standard of Excellence. Language Skills: Must have good working knowledge of the English language ability to read, write and comprehend instructions, short correspondence, and memos. Ability to communicate in English with guests, co-workers and management to their understanding. Ability to communicate in a second language is a plus. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to perform these operations using units of American weight measurements, volume and distance. Reasoning Ability: To apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to perform job functions with minimal supervision. Ability to work cohesively with co-workers as part of a team. Basic computer skills. Physical Ability: Sitting, standing/walking. Lift and or move up to 20-30 pounds, lift and move up to 50lbs occasionally. Sitting: 1/2 hours per day. Standing/walking: 6/7 hours per day. Stair climbing occasionally. Squatting/kneeling: occasionally. Finger movements: continuous. The use of hands, elbows, feet and knees. Sight for using computer and doing paper work. Must be able to climb stairs. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
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