May 20, 2024
1301 North State Parkway
Chicago,
IL
60610
Hotel Security provides support, resource, and peace of mind for hotel guests and associates. Responsible for routine safety and security walks, Hotel Security ensures hotel guests, associates, and property are protected. Hotel Security serves a critical role in recognizing, reporting, and responding to security concerns and guest issues.
The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.
The Guest Service Manager leads the hotel’s front desk and guest services team. Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.
Apply for these jobs at https://www.hospitalityonline.com/ambassador-chicago/jobs