Under general direction of the Slot Tech Manager and/or Director of the Slot Operations, accomplishes the objectives of the slot department by supervising and overseeing slot and Bingo operations. Ensures slots operate in accordance with applicable laws, regulations, policies and procedures and operations are executed in a prompt, professional and courteous manner. Maintains confidentiality of all privileged information.
Under general direction from the Slot Supervisor, promotes a positive customer experience by providing accurate change for patrons; addressing questions or concerns about how slot machines are played and the types of payouts; resolving tilts and jams in a prompt and courteous manner.
Under general direction from the Sous Chef, Restaurant Chef, Executive Chef, Pastry Manager and/or Travel Center Supervisor - maintains an efficient restaurant and travel center operations by preparing hot and cold food items in accordance with production requirements, recipes and established policies and procedures. Maintains all food preparation standards in a safe, accident-free environment.