Jobs at Wind Creek Casino & Hotel Wetumpka

• Game Operations Supervisor (Table Games)

  The Gaming Supervisor supervises the daily operation of a shift including Gaming Attendants, Game Dispatchers and Technicians.  Assist guests in every way possible in order to ensure the highest level of guest satisfaction.

• Attendant - Marketplace Express (Food & Beverage)

  The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.

• System Support Specialist (Technology/IT)

  The Systems Support Specialist will be a part of the WCH’s property IT Operations systems. The role of the Systems Support Specialist is to install, configure and maintain IT systems. The Systems Support Specialist will test and evaluate the IT systems to eliminate problems and recommend upgrades/changes and assess the current and future IT needs of WCH property IT Operations. The Systems Support Specialist will be familiar with standard IT concepts, practices and procedures within the scope of this job is expected. This job description is not an all-inclusive list of the duties and responsibilities of this position.

• Employee Relations Specialist (Human Resources)

  The Employee Relations Specialist works at both the strategic and operational level to manage various personnel policies that affect employees at work. These issues include working conditions, performance management, employee morale issues, FMLA, absence management, employee grievances and grievance procedures.  Initiates and conducts employee investigations, prepares documentation and makes recommendations for corrective/disciplinary actions. 

• Line Cook (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• Casino Host (Sales & Marketing)

  The primary responsibility of the Casino Host is to acquire, develop and maintain relationships with VIP customers that lead to increased revenues for the company. All duties are to be performed in accordance with departmental and WCH’s policies, practices, and procedures

• Line Cook - EDR (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• EVS Supervisor (Housekeeping)

  The EVS Supervisor makes guests feel welcome and important by ensuring that the casino and common areas are clean, comfortable and well maintained.  

• Security Officer I (Security)

  The focus of a Security Officer I is to approach and check identification of any person seeking to enter a Wind Creek Hospitality facility who appears to be under the age of 30 years. The Security Officer I walks the gaming floor and other areas on property.  May transport guests in company vehicles. The Security Officer I is responsible for the security and safety of guests, team members and visitors. The Security Officer I is also responsible for the security and safeguarding of the casino’s property and assets. When posted at doors, acts as “first point of contact” with guests, greeting them as they enter the casino. This position involves a high level of guest contact and customer service.

• Spa Attendant (Spa)

  The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.

• Nail Technician (Spa)

  The Nail Technician performs professional nail, hand and foot treatments. Must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.

• Line Cook - Food Hall (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• EMT Officer (Security)

  The primary role of this position is as a Security Officer. The Security/EMT Officer is responsible for the safety of the guests, employees and visitors, and the security and control of the casino’s property and its assets. The Officer will also provide EMT support for any medical emergencies that may occur and provide initial response for all medical incidents.

• Barback (Food & Beverage)

  Job Overview: SHIFT: 9:45am-6:15pm & 5:45pm-2:15am (Shift subject to change based on business needs)

• Grounds Tech II (Engineering/Maintenance)

  The Grounds Technician II performs routine and extensive preventative maintenance and repair procedures as directed on grounds, turf grass, pavements, walkways, amphitheater, ponds, swimming pools and fountains.

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