Jobs at Wind Creek Chicago Southland

• Senior Internal Auditor (Internal Audit)

  The primary responsibility of the Senior Internal Auditor is to plan, supervise and perform assigned audits and special projects in diverse and complex operational and functional areas, working independently but under the direction of the Internal Audit Manager.  All duties are to be performed in accordance with departmental policies, practices, and procedures.

• Front Services Shift Manager (Guest Services)

  The Front Service Shift Manager is responsible for overall coordination and performance of Front Service Operations (Valet & Bell) ensuring that exemplary service is provided in accordance with AAA Four Diamond guest service standards.  Additionally, the Shift Manager champions and supports the purpose and values of Wind Creek Hospitality Workplace Expectations.

• Warehouse Associate (Operations)

  The Warehouse Associate shall act as the receiving/warehouse agent on behalf of Wind Creek Hospitality and is responsible for accurate inventory accounting and the enforcement of Internal Controls, departmental policies and procedures, and Illinois Gaming Regulations.  The Warehouse Associate will receive items/product for the property, deliver them to the appropriate department, and properly record and account for those items.  The Warehouse Associate shall assist in inventory counts as needed and will ensure the warehouse is kept clean and orderly at all times. 

• Lead Warehouse Associate (Operations)

  The Lead Warehouse Associate shall act as the receiving/warehouse agent on behalf of Wind Creek Hospitality and is responsible for accurate inventory accounting and the enforcement of Internal Controls, departmental policies and procedures, and Illinois Gaming Regulations.  The Lead Warehouse Associate will receive items/product for the property, deliver them to the appropriate department, and properly record and account for those items.  The Lead Warehouse Associate shall assist in inventory counts as needed and will ensure the warehouse is kept clean and orderly at all times.  The Lead Warehouse Associate will report to and assists the manager/ supervisor. The Lead Warehouse Associate will train and aid other Associates with the warehouse computer program, deliveries, and receiving techniques. The Lead Warehouse Associate will communicate to management and applicable department heads pertaining to any issues such as overages, shortages, deliveries, and damages of merchandise.

• Slot Ambassador (Slots/Electronic Games)

  The Slot Ambassador is responsible for providing positive customer service to guests who are playing slots or who are on the casino floor.  Slot Ambassadors are also responsible for the ensuring the gaming floor is neat and clean at all times.  The Slot Ambassador will assist guests in every way possible in order to achieve the highest level of guest satisfaction.

• Cage & Player Services Shift Manager (Finance/Accounting)

  The Cage & Player Services Shift Manager oversees and manages the day-to-day operations of the Player Services department (Cage Cashiering, Credit, and Players Club), while ensuring that the Supervisors, Main Bankers, Lead Players Services Representatives and Player Services Representatives adhere to all departmental SOPs, guest service standards and compliance regulations.

• Specialty Restaurant Manager (Asian Restaurant) (Food & Beverage)

  The Specialty Restaurant Manager projects a sense of passion and urgency towards delivery of excellent guest service and quality products. The Manager instills in the staff the same sense of passion and urgency for excellent guest service and quality products.  The Manager interacts with guests and staff with a sense of calmness and desire to resolve issues amicably and to a point where all parties win.  The Manager proactively takes control of front-of-house operations and hires, trains, develops, coaches, re-assigns, acts as Maitre D, and terminates staff as required and consistent with the WCHGA Expectations Guide in order to deliver a level of guest service and a food outlet experience unmatched by any competitor.  This position reports to the Director of Food and Beverage.

• Accounts Payable Clerk I (Finance/Accounting)

  The Accounts Payable Clerk I position performs day to day full cycle accounts payable transactions to ensure accurate and timely payment processing.  Maintains confidentiality of all privileged information.  All duties are to be performed in accordance with departmental and Wind Creek Chicago Southland policies, practices, and procedures.

• Staff Accountant II (Finance/Accounting)

  The Staff Accountant II performs a variety of bookkeeping/accounting activities in support of the accounting department. The job duties require basic knowledge of accounting concepts and practices. Additionally, duties may require knowledge of fixed asset accounting/tracking and accounts payable/purchasing functions.

• Buyer (Operations)

  The Buyer will be responsible for ensuring that Wind Creek Hospitality obtains the highest quality products at competitive market prices. This position works closely with the purchasing manager and purchasing director on companywide procurement initiatives and competitive sourcing agreements. He/she also works closely with the department heads to control costs and maintain a sound purchasing system.

• Senior Staff Accountant (Finance/Accounting)

  The Senior Staff Accountant is responsible for overseeing the accounting cycle, streamlining systems and procedures, working with all areas of the organization to ensure accuracy of financial results and adherence to internal controls, and financial reporting and analysis. Additionally, job duties support the Financial Controller and Director with the preparation and maintenance of monthly, quarterly, and annual financial statements. 

• Hotel Sales & Catering Manager (Sales & Marketing)

  The primary responsibility of the Hotel Sales & Catering Manager is to cultivate top accounts through engaging relationships via multiple contacts, travel, presentations, and prospecting to secure group business with function space and food & beverage events to increase casino revenues and maximize average daily room rate.

• Security Dispatcher (Security)

  The Security Dispatcher is responsible for communication between the casino and security officers.  The dispatcher is essentially the “go-to person” for the entire facility, communication hub, help desk and general receptionist for back-of-the-house. Contact comes via radio, telephone, window access and walk-in.  This position involves a high level of guest contact and customer service.

• Table Games Shift Manager (Table Games)

  The primary responsibility of the Table Games Shift Manager is to manage the casino floor ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures, in order to maximize company revenue.

• Table Games Assistant Shift Manager (Table Games)

  The Table Games Assistant Shift Manager will work closely with the Table Games management team to manage the casino floor, ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures to maximize company revenue.

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