Jobs at Wind Creek Chicago Southland

• Security Officer I (Security)

  The Security Officer I is responsible for controlling access to the casino, patrolling the gaming floor and other areas of the property, and maintaining a visible presence to deter any potential security threats or incidents. The Security Officer I will act as the initial point of contact for guests, providing a welcoming experience while also enforcing security measures. The Security Officer I may also assist in transporting guests using company vehicles. Overall, the Security Officer I requires a strong commitment to customer service, a keen eye for security risks, and the ability to handle situations with professionalism and efficiency.  

• Slot Ambassador (Slots/Electronic Games)

  The Slot Ambassador is responsible for providing positive customer service to guests who are playing slots or who are on the casino floor.  Slot Ambassadors are also responsible for the ensuring the gaming floor is neat and clean at all times.  The Slot Ambassador will assist guests in every way possible in order to achieve the highest level of guest satisfaction.

• Risk Specialist I (Security)

  The Risk Specialist I will be responsible for assisting the Risk Manager with administration of insurance claims, loss prevention, and related insurance administration matters for all Wind Creek Hospitality properties. He/she will assist with property, casualty, and workers’ compensation insurance claims and administration. This Specialist will communicate with brokers, guests, team members, attorneys and representatives from insurance companies and third-party administrators (“TPA’s”) to ensure proper Risk Management processes are followed. This person will assist in the development of risk management and safety guidance, protocols, and training for other departments within the Company and communicate with various internal and external sources to accomplish Risk Management purposes.

• Specialty Restaurant Manager (Food & Beverage)

  The Specialty Restaurant Manager projects a sense of passion and urgency towards delivery of excellent guest service and quality products. The Manager instills in the staff the same sense of passion and urgency for excellent guest service and quality products.  The Manager interacts with guests and staff with a sense of calmness and desire to resolve issues amicably and to a point where all parties win.  The Manager proactively takes control of front-of-house operations and hires, trains, develops, coaches, re-assigns, acts as Maitre D, and terminates staff as required and consistent with the WCHGA Expectations Guide in order to deliver a level of guest service and a food outlet experience unmatched by any competitor.  This position reports to the Director of Food and Beverage.

• Bartender - Steakhouse (Bartender/Mixologist)

  The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers while providing a fun and engaging environment.

• Spa Attendant (Male Amenities) (Spa)

  The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the male side of the spa.

• EVS Supervisor (Housekeeping)

  The EVS Supervisor makes guests feel welcome and important by ensuring that the casino and common areas are clean, comfortable and well maintained. 

• EVS Attendant I (Housekeeping)

  EVS Attendant I is responsible for the upkeep and cleaning of the gaming complex to include machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.

• EVS Attendant II (Housekeeping)

  EVS Attendant II is responsible for the upkeep, cleaning and detailing of the gaming complex to include floors, ceilings, machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.

• Retail Supervisor (Guest Services)

  The Retail Supervisor is responsible for the overall coordination and execution of Essentials - the property’s retail store – ensuring that departmental goals and objectives are attained.

• Cage & Player Services Representative (Sales & Marketing)

  The Cage & Player Services Representative assists in executing property promotions to maximize the profits of the gaming facility, giving correct change, accurately counting, and recording assigned funds, verifying, and documenting personal information for all transactions conducted by the Player Services Department (Cage Cashiering, Credit, & Players Club). Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and prompt manner; Computes all monetary transactions, keeps accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank. This position reports to the Player Services Supervisor.

• Barista - Starbucks (Food & Beverage)

  The Barista contributes to Starbucks success by providing legendary customer service to all customers.  The Barista provides customers a Starbucks experience by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

• Beverage Server - Casino Floor (Food & Beverage)

  The Beverage Server shall serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facility.

• Maintenance Tech III - HVAC-Mechanic (Engineering/Maintenance)

  The Maintenance Technician III- HVAC-Mechanic performs routine skilled and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems and related equipment, is responsible the inspection, installation, assembling, alteration, of refrigeration, ventilation, air conditioning, heating, and cooling systems as per blueprints, schematic drawings and equipment manuals. This is a Journeyman level position.

• Server - Asian Noodle Bar (Food & Beverage)

  The Server is responsible for providing friendly and efficient service of food and beverage items to all guests.

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