Jobs at Willow Valley Associates

• Guest Services Associate (Guest Services)

  Join our award-winning team, and create something GREAT with us!

  Join Our Team as a Guest Services Associate in Harrisburg, PA!

• Maintenance Technician (Engineering/Maintenance)

  We are looking for a well-rounded competent individual with knowledge of plumbing, HVAC, and electrical maintenance to join our award-winning team. Utilize your skills while keeping our property in tip-top condition for our valued guests and team members.

  The Maintenance Technician is responsible for maximizing the quality, effectiveness, and productivity of the facilities. This position maintains Willow Valley’s first impression to our guests, residents, clients and the community. The Maintenance Engineer works closely with the Maintenance Supervisor, Assistant General Manager, Front Desk Staff, and Housekeeping Staff.

• Lead Guest Service Associate (Guest Services)

  Bring your passion for hospitality to help lead our amazing front desk team, and create great experiences with us!

  Coordinates front office activities of hotel and resolves problems arising from Guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through fellow Team Members. Responsible for ensuring 100% Guest Satisfaction.

• Security Officer (Security)

  Join our team as a weekend Security Officer to create Great Experiences and Peace of Mind for our valued guests.

  The Security Officer is responsible for making rounds both inside and outside of the DoubleTree Resort and the MADE Bistro & Bar by patrolling on foot and occasionally by vehicle looking for suspicious or potentially dangerous behavior. The Security Officer protects the hotel premises against theft, fire, vandalism and trespassers as well as the guests and property inside the hotel. This position will also be required to maintain the property during the shifts by answering maintenance calls and assisting housekeeping and doing light maintenance tasks.

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