The Cook I is responsible for preparing and planning for lunch and dinner items. Maintains established quality standards. Knows all menus and be able to assist other employees. Is flexible and willing to perform any task to better service. Is a pace setter, motivates team members and participates actively on developing work systems to increase quality and efficiency. This position is solely in the PM from 2pm to 10:30pm
The Spa Concierge is responsible for the guest’s over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort and Spa. The Spa Concierge is responsible for retail and gift card sales, charging for services provided and for giving thorough tours with detailed information to all guests so they can benefit from all aspects of the spa offerings.
The Spa Attendant's role is to ensure that the spa facility exceeds guest expectation for cleanliness and is properly stocked with all amenities. The Spa Attendant will be aware of guest appointments and flow of business so they can be proactive in cleaning and the clearing of the locker rooms, relaxation area and hydrotherapy area after every use. The Spa Attendant will primarily service the MALE LOCKER ROOMS.
The Housekeeping Room Attendant is responsible for the cleanliness of the guest room's interior and exterior including patios, entrance areas and kitchens. Other responsibilities include deep cleaning and performing special projects. Room Attendants contribute to the resort commitment to high quality guest service and teamwork.
Represent the resort to the guests throughout their stay by working with all departments to ensure guest satisfaction and exceed their expectation. Greet guests with an enthusiastic approach and helpful manner. Assist and anticipate guests’ needs in order to make their stay memorable, provide a high level of service and promote Rancho Valencia notoriety. Full-service Hotel or Resort experience preferred.
The Chef De Partie is the highest ranked non-exempt position in the kitchen. It is considered as the sous chef assistant and may be required to assume the responsibility of the kitchen in the absence of the Chef or Sous Chef. The position is responsible for preparing and plating all menu items, special requests and opening/closing duties.
The Turndown attendant is responsible for the cleanliness of the guest rooms (interior and exterior including guest patios, entrance areas and kitchens). Turndown shifts are the afternoon shifts into evening. Other responsibilities include deep cleaning and performing special projects. Turn down attendants contribute to the resort's commitment to high quality guest service and teamwork. The position offers part-time and full-time flexible hours.
As the Director of Catering & Conference Service Management, your primary responsibility entails optimizing both catering revenue and profitability for The Resort. This dynamic and rewarding role necessitates strong leadership, where you will strategically spearhead catering sales initiatives, not only driving revenue through your personal accounts but also providing oversight to the Catering Sales and Conference Services Team. Your performance will be instrumental in the resort's success and growth. The person will also be a conduit to any other Catering manager or Administrative Assistant relative to any training, and other daily functions. Candidates must bring a minimum of four years of catering and conference services management experience.
Assist restaurant servers in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service.
To direct and supervise the daily operation of Resort and Villas Housekeeping, Laundry and the cleaning of all public areas and internal offices. Insure that the level of operation and quality of service is to the standards of Rancho Valencia as well as maximize profits and manage expenses wherever possible. The person in this role is responsible for maintaining Forbes Five Star and AAA 5 Diamond standards in the day to day operation as well as in the overall service culture.
The Attendant is responsible for the cleanliness of tennis complex and exterior including patios, entrance areas, stairwells, walkways, tennis courts & pro-shop. Other responsibilities include deep cleaning, handling guest’s requests, stocking and removing soiled towels, pressure washing courts and walkways, and performing special projects. Attendant contributes to the resort commitment to high quality guest service and teamwork.
The pool attendant’s primary role is to engage with pool guests in order to ensure the guest has all needed amenities and supplies. While tending to guests, the Attendant is also responsible for the set up and tidiness o the pool at all times throughout the shift. This requires maintaining a pristine level of cleanliness and organization in the following areas; Spa pool, Resort pool, Cabanas, lounge chairs, restrooms and pool locker rooms. The attendant also provides water, clean towels; refreshing spritz and delivers daily amenities to guests throughout the day.
This position is responsible for preparing and planning for breakfast, lunch and dinner items. Maintains established quality standards. Know assigned menus and be able to assist other employees. Successful candidates have a culinary degree and a minimum of 2 years culinary work experience in a fine dining environment. Candidates that do not have a culinary degree must have a minimum of 3 to 4 years fine dining experience cooking international and regional cuisine. All candidates must possess a San Diego Food Handler's card and must have the ability to communicate proficiently in English.
Serve as consistent point of contact for Rein Bar. Courteously greets and escorts guests to assigned tables and assist in seating, ensuring existing standards of service. Answering phone calls as necessary with the highest level of professional language in a calm, clear and concise manner. Make, change and maintain restaurant reservations as necessary.
The Houseperson is responsible for the cleanliness of the guest rooms interior and exterior including guest patios, entrance areas for both the resort and the villas, linen closets, stairwells, walkways, pathways, trash rooms. Other responsibilities include deep cleaning, handling guest’s requests stocking and removing linen, pressure washing, shampooing carpets, floor care and performing special projects. Houseperson contributes to the resort and villas commitment to high quality guest service and teamwork.