Jobs at Northwood Hospitality

• Front Desk Agent (Guest Services)

  Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Banquet Server (Catering/Banquet)

  Banquet Servers are responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

• Loss & Prevention Security Officer (Security)

  Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:

• Server Assistant / Busperson (Chefs/Kitchen)

  Guest Service- Greet and make all guests feel welcomed to the restaurant.- Stock condiments and bread.- Communicate to kitchen if ticket times are slow.- Work with Chef to ensure food quality and presentation is meeting restaurant standards.- Assist guests with requests after delivering food.- Keep area clean according to health regulations.- Attend team briefings when relevant.- Present a clean and professional appearance at all times.- Maintain a friendly, cheerful and courteous demeanor at all times.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.- Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

• Banquet Houseperson (Catering/Banquet)

  The Banquet Houseperson is responsible for the set-up, refresh, tear down and maintenance of all banquets and meeting space.

• Front Desk Agent (Guest Services)

  Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Hair Stylist (Spa)

  Position Overview: As a Hair Stylist at The Ballantyne, A Luxury Collection Hotel, you will have the opportunity to showcase your creativity and skill in a luxurious and welcoming environment. The ideal candidate will possess expertise in a range of hairstyling techniques, demonstrate excellent customer service, and have a passion for staying current with industry trends.

• Hotel Maintenance Engineer (Engineering/Maintenance)

  JOB SUMMARY: Performs general maintenance work of the Hotel, Lodge, and grounds to ensure maintenance quality and safety standards are met. Completes work orders and performs preventative maintenance assignments.

• Housekeeping Supervisor (Housekeeping)

  Supports the Director of Housekeeping in supervising housekeeping operations to include rooms, public areas, and back of the house areas to achieve and maintain the hotel’s high standard of cleanliness with the day-to-day activities in the housekeeping and laundry departments. Ensure guests of the hotel are treated fairly and consistently in a timely manner, receiving high quality, personalized service.

• Lobby Attendant (Housekeeping)

   Cleans hotel guest public areas, offices public restrooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction. Open position for PM Position

• Front Desk Supervisor (Guest Services)

  This property is a drug free workplace and an EOE employer. We conduct criminal background checks on all new hires and may, depending upon position, conduct a credit or driving check. We participate in the federal eVerify program that allows businesses to determine the eligibility of their employees to work in the United States.

• Bellperson / Valet Attendant (Guest Services)

  I. Job SummaryTypically the first and last point of contact for our guests, the bell station position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with amenities of the resort and their rooms; anticipating guests- needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Host / Hostess (Food & Beverage)

  Guest Service- Greet and make all guests feel welcomed to the restaurant.- Present a clean and professional appearance at all times.- Maintain a friendly, cheerful and courteous demeanor at all times.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

• Guest Services Agent (Guest Services)

  Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Cook - Banquet (Catering/Banquet)

  * Keep area clean according to Board of Health standards.* Follow directions for food preparation.* Desire to achieve a consistent level of perfection in food preparation in order to have uniformity in presentation and waste management.* Attend team briefings.* Present a clean and professional appearance at all times.* Maintain a friendly, cheerful and courteous demeanor at all times.* Must be able to work well under pressure while retaining tact and composure * Must be able to read, communicate effectively in EnglishTraining* Complete training on safe lifting procedures.

See all 110 jobs at https://www.hospitalityonline.com/northwood-hospitality/jobs