Assistant Director of Revenue Management

Description

The iconic Hilton New Orleans Riverside is one of the largest revenue generating hotels within the Hilton Brand and the largest hotel in the city of New Orleans! They are looking for an Assistant Director of Revenue Management to join their team! We are looking for an extremely well-rounded candidate that is very strategic around both transient, group, and ancillary along with great management skills, analytical, and knowledge of market dynamics.

It's all about location in New Orleans and the Hilton New Orleans Riverside places you at the center of it all. Nestled against the banks of the Mississippi, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade, you never know what you’ll experience in the vibrant culture and excitement of New Orleans just outside our front door. Make it a trip to remember with Hilton.

What will I be doing? 

As the Assistant Director of Revenue Management, you would be responsible for assisting the Director in monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist in managing and maintaining group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office
• Partner with Reservations to ensure efficient management of daily group inventory to maximize inventory and profitability
• Develop, monitor and adjust sales and pricing strategies
• Participate in competitive and demand analyses
• Assist in forecasting, reviewing all competitive shops, reviewing demand, convention and city event calendars, maintaining data on competitor products and maintaining historical data on events and performance
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Assist in daily department management and participate in and facilitate meetings

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Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!