In-House Marketing Agent (Lobby Concierge)

Are you looking for a place where meaningful moments are made together?  

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As an In-House Marketing Coordinator at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.  

Our Hyatt Vacation Club at The Welk location in Escondido, CA, is looking for an In-House Marketing Agent (Lobby Concierge Desk) to join their Sales & Marketing team!

Pay: $16/hour plus commission/bonuses

Schedule: Full-time/5 days per week, must be open to work on weekends

Where great benefits lead to a life fulfilled.

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)  

• Medical/Dental/Vision/401K opportunities  

• Travel discounts  

• Credit Union Membership  

• Tuition Reimbursement  

• Professional Counseling & Family Support  

• Growth and Development Opportunities  

*Benefit eligibility will vary by position  

As a Coordinator Marketing In-House, a typical day will include: 

• Schedules sales presentations and manages customer expectations.  

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.  

• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.  

• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty to HVC.  

Guest Experience and Company Standards

• Welcome and greet guests; anticipate and address their needs.  

• Interact with colleagues and guests professionally and promptly.  

• Contribute to team goals.  

• Always follow company policies and safety procedures.  

To Become a Coordinator Marketing In-House at HVC: 

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.   

• Available to work a flexible schedule to include weekends and holidays.  

• Concierge, and/or sales experience preferred.   

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.   

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.  

• May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).