Food & Beverage Director

Description

RESPONSIBILITIES:

Assist with selection, training, counseling and motivating hourly associates.

Participate in the development of the hotel expense budget for F&B Department.

Work with individual vendors - making sure services and invoices match; getting the best price for supplies.

Ensure an associate attitude of attentiveness and anticipation of guest needs.

Ensure proper delivery of guest special requests.

Responsible for knowing hotel emergency procedures. Train associates to act accordingly in the event of an emergency or

accident at the hotel.

Participate in community activities, associate functions, and guest events.

Ensure effective departmental communication and information systems through logs, department meetings and hotel

meetings.

Communicate with the General Manager on a daily basis.

Inform General Manager of potential problems with guests and progress of special projects.

Perform “Manager on Duty” responsibilities as required.

Supervises, guides, and trains all management level associates in the food and beverage discipline.

Ensures that management in the food and beverage discipline is covering all hours of every shift to ensure constant

supervision of each department.

Schedules, evaluates and directs all food and beverage personnel.

Provides disciplinary action when, and if, necessary.

Provides associates with the necessary tools or equipment they need to perform their job.

Participate in Monthly departments meetings, Property MOD program, Weekly staff meeting, Weekly food and beverage

meetings, Monthly inventories, Leadership Team meetings.

Establishes, directs, and reviews performance standards in food preparation, purchasing, and production to ensure

effective, controlled, coordinated efforts are achieved. For example, specs, recipe cards, menu costing, inventory control,

etc.

Monitors, directs, and coordinates effective sanitation, cleanliness, and organization effort in food and beverage operating

areas; to include maintenance and control of glassware, china, silver, and linen use and supplies.

Coordinates efforts of the food and beverage departments to coincide with volumes in business generated by the

Catering/Sales and Rooms Division. For example, group commitments, full occupancy, etc.

Establishes, directs, and reviews liquor procedures to ensure adequate security and accountability; presentation and

service performance.

Handles or assists with any guest related complaints, as well as coordinates the follow up on those complaints.

Knowledgeable and practices food and liquor federal, state, and local laws and regulations.

Produces approved budget and operates both established guidelines in regard to costs, expenses, sales, and profit for food

and beverage departments. Develops, institutes, and maintains control and procedure to ensure sameness.

Prepares a weekly sales and payroll forecast for food and beverage departments.

Ensures proper staffing procedures to ensure the highest possible payroll productivity at the lowest possible costs in

keeping with the standards of Concord Hospitality operation.

Assists promotional and operational efforts to maximize achievement of sales. For example, advertising, posters, mailers,

etc.

Analyzes and monitors profit and loss statements.

Interview and hire new personnel if immediate manager for certain department is not available, when needed.

Reviews and approves all food and beverage department reviews, hires, job transfers, warning notices, counseling sessions

and terminations.

Evaluates staff performance and refers to the Standard Operating Procedures.

Reads, learns, understands, and refers to the Standard Operating Procedures.

Conducts performance evaluations and training sessions with each manager within the food and beverage department.

Promotes and ensures the upkeep of the Food & Beverage department’s training procedures and personnel development.

Develops and institutes new food menus for the Restaurant, Room Service, Lounge, and Catering/Sales Departments.

Is an active member of the property’s Leadership Team.

Provides for a safe work environment by following all safety and security procedures and rules.

Assist other Leadership Team members and/or managers when needed.

Evaluates staff performance on a 90 day, and annual basis.

Each associate will be required to follow the rules as found in the Concord Hospitality Associate Handbook

Pay Range: $102,610.94 - $128,263.68 annual salary, depending on experience