Sales Coordinator

Description

A Sales Coordinator with Hilton Sydney supports the hotel sales team to maximise revenue opportunities in all areas of rooms, conferences and events by aiding with sales leads and conversion.

What will I be doing?

This position is responsible for supporting the Hilton Sydney sales team in the promotion and selling of the hotel’s conference, event, and bedrooms. This will be achieved through sound lead allocation, effective qualifying throughout the initial enquiry, delivery of comprehensive and customised proposals, accurate input of bookings into the hotel booking system and preparation of final event agreements.

As Sales Coordinator, you will be working within the Sales team to respond to enquiries, convert business, and maximising revenue. Each day will be different, with the following tasks being performed to the highest standards:

• Preparation of event proposals
• Input of bookings into the event and group booking systems
• Preparation of event agreements
• Qualification of enquiries via both phone and email
• Support preparation of client site inspections and entertainment
• Participate in hotel promotional activities 
• Support arrangements for international and national trade shows, industry events
• Support key internal stakeholders

Requirements

What are we looking for?

A Sales Coordinator at Hilton Sydney is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent organisational and administration skills
• Positive attitude and excellent communication skills
• Commitment to delivering a high level of customer service
• Confident and professional telephone manner
• High level of IT skills Delphi FDC preferred
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated up to 1-year previous experience working in a Conference & Events Sales role
• Knowledge of hotel property management systems

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means:

• Hilton Sydney pays above the HIGA, as at Level 5 Salary: $72,000
• A monthly dry-cleaning allowance for your business wardrobe
• Free team member meals served fresh daily
• 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000 hotels located in 122 countries and territories around the world
• Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences
• Flexibility so you can Thrive and make space for what matters most
• Opportunities to participate in ESG activities
• Amazing career development and growth opportunity at the flagship property