Assistant Director of Human Resources

Description

An Assistant Director of Human Resources is responsible for assisting the Director in the direction and administration of the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Assistant Director of Human Resources, you would be responsible for assisting the Director in the direction and administration of the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Planning and managing all functions of team member relations including; recruitment and selection; benefit and compensation administration; continuous learning, training and development; performance management, coaching and counselling and health & safety.
• Manage and supervise the daily activities of the Human Resources department.
• Fosters positive team member relations and helps to provide a favourable climate for continuous and effective employer-team member relations within the hotel.
• Builds and maintains a positive working relationship between the hotel and recognized Union and addresses issues that arise from a labour relations perspective.
• Provides Department Heads with the necessary support for continuous learning, training and development of their team members.
• Promotes and organizes regular team member performance development reviews in all departments of the hotel.
• Works with management and team member to ensure the effective facilitation of upward and downward communication.
• Participate and direct hotel action plans based on the result to the Team Member Engagement Survey.
• Develops, plans and coordinates Human Resource programs within the Hotel in accordance with Company Human Resources policies, practices and procedures.
• Advises and ensures compliance with local legislation concerning team members and working conditions.
• Makes recommendations to the Executive Team on all people related issues.
• Assists with the successful running of the Joint Health & Safety Committee.
• Handles all accident/illness related (WSIB) administration, filing reports, managing claims, monitoring and implementing RTW programs.
• Assists with the delivery of training programs including Hilton Brand Orientation.
• Responsible for full-cycle recruitment initiatives for all positions.
• Benefit Plan Administrator, maintaining and tracking benefit eligibility, enrolment, ongoing changes, and terminations.
• Maintains the accuracy and integrity of the Human Resources Information System and Payroll.
• Recommends organizational or procedural changes affecting administrative, clerical or HRIS activities.
• Control costs when possible and assist in meeting hotel/departmental financial targets.
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines.
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation.
• Work with local organizations and schools to promote the hospitality industry.
• Manage investigations and resolutions of team member and management queries.

Requirements

What are we looking for?

An Assistant Director of Human Resources serving Hilton brands is always working on behalf of our Team Members, Guests and Stakeholders. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous HR managerial experience
• Previous experience in a unionized environment
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own and in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Certified HR professional designation (CHRP/CHRL)
• Knowledge of hospitality
• Previous experience working with payroll systems and processes
• IT proficiency

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.