The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
The hotel front desk supervisor is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
Assists managers and Director of Sales in all facets of sales/marketing/service and reporting process. To include but not limited to solicitation of sales through service of events while in-house, including after-event follow-up, by typing, copying, distributing and filing all related correspondence as well as answering and responding appropriately to incoming telephone calls and RFP’s.