Assists and acts in the absence of the Chief Engineer to oversee the functionality and safety of the facility, including the physical buildings, mechanical equipment, electrical system/s, heating and cooling systems, life safety systems and grounds in accordance with local, state and federal laws and regulations. Directs general construction and the installation, maintenance and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency and safety. Assigns, verifies and documents the completion of all routine maintenance and repairs in the property maintenance management system. Communicates with city/county/state officials to ensure the proper maintenance of permits and licenses, to coordinate required inspections and to ensure full compliance with codes, regulations and safety standards to protect the well-being of all guests and team members. Assists in the execution of capital projects and property rehabilitations. Interviews, trains, supervises, counsels, schedules and evaluates staff.
Monitor and patrol hotel property to ensure the safety of guests and employees to protect all hotel assets. Maintain a safe and secure environment by performing protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property.
Prepares all event documentation and coordinates with group sales and/or catering sales, hotel departments, and customer to ensure consistent, high-level service throughout pre-event, event, and post event phases of hotel events. Ensures all hotel events have a seamless turnover from sales to service back to sales. Establishes opportunities to maximize revenue opportunities by upselling and offering enhancements to create outstanding events. Plan, organize, and manage the in-house details for all group and convention bookings (i.e., guest rooms, menus, set-up, etc.) Participate in negotiating meetings/functions, rooms, rates, and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Report and critique all activities to the Director of Convention Services or Director of Sales. Enliven the Brand Standards within the Department and the hotel. Support all Corporate and hotel initiatives as needed.
Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives.
Primarily responsible for the overall maintenance of the hotels building and grounds and for the operation of its equipment and mechanical/electrical systems. Key responsibilities include keeping all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completing maintenance work orders from all departments on a timely basis by following hotels standard operating procedures.
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and leadership.
As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sale. Actively upsells each business opportunity to maximize all revenue opportunities. Achieves personal and team related revenue goals for hotel. Ensures business is turned over properly and in timely fashion for proper service delivery.
To serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other server to supply to guests, and act as cashier for the lounge.
Responsible for assisting with the set up and breakdown of the event space and serving food and/or beverages in a friendly, courteous, and professional manner according to the hotels high standards of quality.
The purpose of the Restaurant Supervisor is to oversee, control and administer all Food & Beverage outlets maintaining and exceeding property Brand Standards and service levels in each outlet.
The purpose of the Restaurant Supervisor is to oversee, control and administer all Food & Beverage outlets maintaining and exceeding property Brand Standards and service levels in each outlet.