The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
The Cook III is a culinary expert with a passion for leadership and quality and is responsible for supervising food preparation across dining outlets. With strong leadership and culinary skills, this role ensures high-quality food and presentation standards. Problem-solving abilities and initiative are key in resolving issues efficiently in high-pressure environments. This role also involves working with financial information and ensuring compliance with food safety standards.
As a Housekeeping Supervisor, you'll play a crucial role in ensuring our guests have a memorable stay. You'll lead a dedicated team, oversee daily operations, and step into the Housekeeping Manager's shoes when needed.
The Bartender is responsible for preparing food and drink orders, serving beverages and meals to patrons as regulated by state and federal age requirements, and coordinating lounge/bar activities.
The General Manager is a polished, well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support, supervision and guidance to their management team and front line associates. He or she will ensure that financial performance is optimized, that high quality product and service levels are maintained, and that the hotel is operated in compliance with state, federal and local regulations as well as Company and brand standards.
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
The House Attendant keeps public areas sparkling, helps guests with a smile, sets up fun events, and supports the housekeeping team. This role needs detail-oriented folks who can handle physical tasks and provide top-notch service.
As a Housekeeper, you are the heart of the hotel with a passion for great service. You will be responsible for cleaning guest rooms daily in accordance with hotel procedures, deep cleaning activities, and preventative maintenance tasks to ensure our guests have a memorable experience.