A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
JOB OVERVIEW: Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. This is an overnight position.
JOB OVERVIEW: Be the brand leader and provide guidance and leadership to the Food and Beverage and Rooms departments, ensuring consistent compliance with hotel policies, brand standards and quality guest service. Operate as the Manager on Duty for the entire hotel during the evening/scheduled shifts.