Jobs at Hotel Queen Mary

• Human Resource Coordinator (Bilingual in Spanish) (Human Resources)

  Assist and support management and the leadership team with handling and resolving Human Resources issues. 

• Director Front Office (Guest Services)

  As a Director of Front Office you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest Loyalty Manager. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

• Seasonal Server- Observation Bar $16.73 (Security)

  The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

• Seasonal Bartender-Observation Bar $16.73 (Security)

  The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.

• Purchasing & Receiving Clerk (Weekend Availability) (Operations)

  Purchasing and Receiving Clerk is responsible for ensuring that all food beverage and non-food deliveries are received inspected and coincide with an approved purchase order; log all incoming/outgoing guest packages; maintaining an effective filing system for purchase orders and delivery status; conduct inventories on all storerooms and coolers to ensure adequate supplies for the hotel in the absence of purchaser; and promptly review and fill all department requisitions.

• Attractions Ticketing Lead (Recreation/Entertainment)

  We are currently looking for an Attractions Ticketing Lead to join our team at the legendary Queen Mary. The Attractions Ticketing Lead is responsible for providing information and/or answering guest and crew questions about ticketing while providing the highest level of service possible in an efficient courteous and professional manner.

• Bartender - Chelsea Chowder House (Bartender/Mixologist)

  The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.

• Sales Manager (Sales & Marketing)

  The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure Business Travel Group SMERF). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

• Host (PM) - Chelsea Chowder House (Food & Beverage)

  The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

• Host - Promenade Cafe (Food & Beverage)

  The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

• Food Runner (PM) - Chelsea Chowder House (Chefs/Kitchen)

  The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly enthusiastic professional and timely manner.

• Food Runner (PM) - Promenade Cafe (Chefs/Kitchen)

  The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly enthusiastic professional and timely manner.

• Barista (AM) (Food & Beverage)

  As a Barista you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepares and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment.

• Server - Promenade Cafe (Food & Beverage)

  The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

• Outlets Assistant Manager (Food & Beverage)

  The Food & Beverage Asst Manager assists with assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. In partnership with F&B leadership the incumbent is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

• Cook I (AM) (Chefs/Kitchen)

  A Cook is responsible for preparing all food items based on standardized recipes for the Restaurant/Dining Outlet Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

• Gift Shop Cashier (Sales & Marketing)

  The Gift Shop Attendant sells gift shop merchandise to customers. Unpacks verifies and inspects received goods rejecting damaged items or incorrect orders. Maintains records of items received. Prepares goods for display or sale and sorts and distributes items to the appropriate department.

• Attractions Ticket Agent (Recreation/Entertainment)

  We are currently looking for an Attractions Ticket Agent to join our team at the legendary Queen Mary. The Attractions Ticket Agent is responsible for selling admission tickets while providing the highest level of service possible in an efficient courteous and professional manner.

• Attractions Tour Guide (Recreation/Entertainment)

  We are currently looking for an Attractions Tour Guide to join our team at the legendary and historical Queen Mary. The Attractions Tour Guide is responsible for being a historical resource for our guests while providing entertaining and engaging tours covering varying topics. We expect the highest level of service possible presented in an efficient, courteous and professional manner. 

• Attractions Tour Guide - Bilingual (Spanish) (Recreation/Entertainment)

  We are currently looking for a Bilingual (Spanish) Attractions Tour Guide to join our team at the legendary Queen Mary. The Attractions Tour Guide is responsible for providing information and/or answering passenger questions about tours while providing the highest level of service possible in an efficient courteous and professional manner.

• Front Desk Supervisor (Guest Services)

  The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.

Apply for these jobs at https://www.hospitalityonline.com/queen-mary/jobs