Calle 3 #55 Col Lomas de Santa Fe 01219, D.F., Mexico
Santa Fe,
01219
Mexico
Full-Time
A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously.
What will I be doing?
A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Occupational Health and Safety Responsibilities:
What are we looking for?
Care Line Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Drive for Results:
Understanding the Business:
Hospitality:
Teamwork:
Adaptability:
Developing Self:
Reliability:
Cultural Awareness:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The DoubleTree by Hilton Hotel Mexico City Santa Fe is located next to the Expo-Bancomer Santa Fe Convention Center in the city’s new corporate district. With sizable guest rooms and top-level service, our hotel provides a relaxed environment for business travelers, convention attendees and families. Savor a filling meal at our DoubleTree Restaurant or unwind with a cocktail at the District Lounge. Don’t forget to pick up one of our signature DoubleTree Chocolate Chip Cookies, part of a warm welcome from the hotel.
Breathe a sigh of relief when you open the door to your guest room or suite. Furnished with Sweet Dreams® by DoubleTree beds and blackout curtains, our rooms provide a quiet, comfortable place to sleep. Each room also features a 42-inch HDTV, complimentary WiFi and a work desk. Our Executive Level rooms offer exclusive access to the Executive Lounge where guests enjoy a complimentary breakfast spread and evening manager’s reception.
Take advantage of our convenient amenities from complimentary shuttle service to our on-site convenience store. We also offer an indoor heated pool, fitness center and business center with access to printing, copying and faxing capabilities. Hosting a business meeting or corporate event? Our hotel features a selection of flexible meeting rooms and accommodates up to 650 guests.