6700 North Gaylord Rockies Boulevard
Aurora,
CO
80019
Full-Time
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay rate for this position is $14.27 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The application deadline for this position is 21 days after the date of this posting, 04/25/2024.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Standing at the edge of the Front Range, Gaylord Rockies Resort & Convention Center showcases the state’s alpine charm and offers guests a welcome reprieve from the typical mountain resort stay. From our thrilling Arapahoe Springs Water Park to an exciting lineup of family-friendly activities and entertainment, there’s something for the entire family to enjoy. Guests can relax on the beautiful new Grand Lodge Lawn with stunning mountain views, enjoy five delicious restaurants, bars, world-class Relâche Spa, and state-of-the-art fitness center. For those planning or attending their next meeting or event, the resort features more than 500,000 sq. ft. of flexible meeting space, 1,387 modern guest rooms, and 114 spectacular suites. With a fantastic water park, seasonal events, entertainment, and close proximity to local attractions, Gaylord Rockies Resort is the place where you can enjoy more of everything you love.
Dining
Gaylord Rockies Resort & Convention Center offers a variety of restaurant options for you to enjoy during your stay in Aurora, Colorado. Choose from fine dining, unique culinary experiences and special restaurant events. Toast family and friends with two local craft beers on tap, Pinyons Pale Ale and Grand Lodge Golden Ale, brewed by Dry Dock Brewing Company and exclusively available at the restaurants and bars in our resort. Kids dining in our restaurants love the options on our special menu, featuring kid's cuisine with a healthy twist.
Meetings & Events
Featuring more than 500,000 square feet of flexible meeting, convention, outdoor, exhibit and pre-function space, Gaylord Rockies Resort & Convention Center offers the perfect blend of style and function for any event near Denver, Colorado. Whether you're hosting a trade show for thousands or planning an intimate executive board meeting, our convention center hotel stands ready to accommodate your gathering.