Andres Bello 29
Mexico City,
11560
Mexico
Full-Time
Route incoming opportunities to the appropriate eLead Sales Manager. Manage all incoming electronic leads into the Sales office via fax, email, SFAWeb & CI/TY (Consolidated Inventory/Total Yield System), voicemail, and websites (e.g. Starcite), etc. Route leads via SFAWeb and/or CI/TY to the appropriate eLead Sales Manager in order to ensure that customer requests are responded to within the service level timeline for each incoming electronic lead. Accurately track all the leads and distribution. Provide SFAWeb & CI/TY support, including data input and report generation, as required. Monitor lead volume of each Sales Manager and re-route leads as needed. Handle team member and internal stakeholder requests in a professional manner. Perform other administrative assistant responsibilities as needed (e.g. contract generation, manager opportunity turnover, capture voicemail messages, etc) as directed by supervisor. Compile data and create reports from Marriott internal data sources (e.g. MRDW, SFAWeb, MarRFP database).
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested.
Sales Support
Guest Relations
Communication
Working with Others
Physical Tasks
Policies and Procedures
Analytical Skills
|
Interpersonal Skills
|
Communications
|
Personal Attributes
|
Organization
|
Preferred Qualifications | |
Education |
OR
|
Related Work Experience |
At least 1 year of related work experience |
Supervisory Experience |
No supervisory experience is required |
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW MARRIOTT MEXICO CITY POLANCO EVOLVES THE ULTIMATE LUXURY.
Showcasing 314 recently renovated rooms and preparing to reveal a brand new lobby area, four new culinary experiences, a new bar, and a Mezcal Room by Fall 2023, the hotel flawlessly blends modern style and substance inspired by the historic, physical, and social insights of the Polanco area. Starting in early October, the gastronomic passage of our lobby gallery will provide the perfect way to take a pause and discover different cuisines. Relax by our outdoor pool overlooking the marvelous views of the city. Our health club features Organic Spa vegan product treatments and a fitness area. Whether you're hosting a meeting or a celebration, the renovated meeting rooms will provide the most elegant setting. A helipad is available less than a mile away, and transportation to and from the helipad is offered as a courtesy for guests. This hotel follows the pet-friendly program and holds the Queer Destinations Committed distinction. Our warm and attentive service is focused on providing authentic hospitality.