280 Vanderbilt Beach Road
Naples,
FL
34108
Full-Time
Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance.
Education and Experience
OR
Management of Event Operations associated with Banquets, Event Services
Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards
The hourly pay range for this position is $26.44 to $33.65. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Oceanfront Luxury In Naples
A celebrated icon, the newly transformed Ritz-Carlton, Naples delights with signature experiences on Florida’s Gulf Coast beaches. Toast sunset as it dips below the evening tides. Embrace the refined luxury and personalized service of the Vanderbilt Tower’s exclusive Club Lounge. Savor curated tastings in the Champagne Bar. Relax in expansive suites with extraordinary ocean views. Iconic experiences and tranquil moments await in Southwest Florida.
Toast to an Icon
A beloved social hub in Naples for decades, the sophisticated new lobby of The Ritz-Carlton, Naples features an ornate Lobby Bar and Signature Champagne Tasting Experience. An homage to decades of celebrations, the Champagne Bar offers guests a curated menu of more than fifty legendary bottles and a Master Sommelier-designed tasting experience.
New Flavors Await
Featuring a vegetable-forward menu rooted in the vibrant food culture of the Mediterranean Sea, our newest restaurant, Sofra, presents signature dishes created with authentic spices and paired with natural wines. Signature elements, such as barrel-aged feta, add depth to familiar ingredients as pushcarts present hand-pressed olive oils and freshly baked flatbreads tableside.
Your Private Oasis Awaits
Overlooking the Gulf of Mexico in the resort's new Vanderbilt Tower, the new Ritz-Carlton Club Level is an oasis for the discerning traveler. Club Level guests receive dedicated concierge service including check-in hosted in the lounge, an exclusive full bar, private office space, an inviting lounge and dining room featuring five daily culinary presentations, as well as a private kids space. Beyond the culinary and beverage offerings, guests will find curated daily engagements within the private lounge, including tastings with the resort's sustainable farm partners, bespoke demonstrations by local artisans, and enhanced services and amenities throughout the resort.